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Are you Delivering
Exceptional Client Experiences?

If you aren't measuring client satisfaction, the answer is that you simply don't know. Not knowing puts your revenue at risk.


Start gaining valuable insights into your company's performance and maximize the revenue potential of your most satisfied customers.

• Gauge the opportunities within a market segment

• Identify the strengths or weaknesses of a product

• Evaluate the competency of your team

• Drive loyal customers

Drive Profitable Growth

MIke Jacoutot, Founder and Managing Partner, shares insights regarding the NPS and its link to profitable growth.

What Print Buyers Want

Butler Street Research sent its Net Promoter Score® survey to thousands of print buyers, high-volume print users and print companies to help get a clear theme of what they want. The graphic depicts three highlights.
Read Full Research Report
Full article originally appeared in the spring 2016 issue of energy magazine, an award-winning publication by FUJIFILM North America Corporation, Graphic Systems Division. To learn more, please visit
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The Best of Print & Digital® is more than just an award. It's a way to gather actionable insight into your business by identifying who is loyal, who is at risk, and what your vulnerabilities are. Your survey is conducted by an experienced, credible third party - Butler Street Research. The award is earned by companies through proven excellence in customer experience, discover what matters most to your current customers and how well you are meeting those needs.

Browse Frequently Asked Questions or Contact Us for more information.

Organizations who took action on feedback received through Net Promoter surveys increased client retention 11%

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