One Question Will Shape Your Company's Future: Data and analytics lead to increased client retention, customer referrals, and opportunities for innovation.
Featuring: Mike Jacoutot, Founder & Managing Partner | Mary Ann McLaughlin, Managing Partner
Duration: 20 minutes | Available: On-demand until July 11, 2016.
Key themes covered in the webinar include:
How to use NPS for benchmarking and increasing customer retention
Identify early warning signs for potential customer defection
Identifying opportunities for cross-selling and innovation
How to leverage NPS to optimize your business for sale
Watch this free, 20-minute webinar!