Are you Delivering Exceptional Client Experiences?
If you aren't measuring client satisfaction, the answer is that you simply don't know. Not knowing puts your revenue at risk.
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What Print Buyers Want
Butler Street Research sent its Net Promoter Score® survey to thousands of print buyers, high-volume print users and print companies to help get a clear theme of what they want. The graphic depicts three highlights.
Full article originally appeared in the spring 2016 issue of energy magazine, an award-winning publication by FUJIFILM North America Corporation, Graphic Systems Division. To learn more, please visit www.printillustrated.com.
The Best of Print & Digital® is more that just an award. It's a way to gather actionable insight into your business by identifying who is loyal, who is at risk, and what your vulnerabilities are. Earned by companies through proven excellence in customer experience, discover what matters most to your current customers and how well you are meeting those needs.