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Are you Delivering Exceptional Client Experiences?

If you aren't measuring client satisfaction, the answer is that you simply don't know. Not knowing puts your revenue at risk.

 

Start gaining valuable insights into your company's performance and maximize the revenue potential of your most satisfied customers.

We're in the
Customer Business

Frank Olivieri, President of SupplyLogic, discusses NPS®, how to ensure the authenticity of results, and the importance of understanding where you are in your customer relationships. Are you ready to accelerate revenue growth?

What Print Buyers Want

Butler Street Research sent its Net Promoter Score® survey to thousands of print buyers, high-volume print users and print companies to help get a clear theme of what they want. The graphic depicts three highlights.
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Full article originally appeared in the spring 2016 issue of energy magazine, an award-winning publication by FUJIFILM North America Corporation, Graphic Systems Division. To learn more, please visit www.printillustrated.com

The Best of Print & Digital® is more that just an award. It's a way to gather actionable insight into your business by identifying who is loyal, who is at risk, and what your vulnerabilities are. Earned by companies through proven excellence in customer experience, discover what matters most to your current customers and how well you are meeting those needs.

Browse Frequently Asked Questions or Contact Us for more information.

Organizations who took action on feedback received through Net Promoter surveys increased client retention 11%