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2019 Award Winner

Prosource

Prosource helps companies large and small optimize processes, reduce costs, and drive profits with a robust array of business equipment and IT services. Serving Ohio, Indiana, Kentucky, and West Virginia, Prosource provides industry-leading Office Equipment, Document Automation and Technology Solutions delivered by an unmatched customer experience. As a reflection of this commitment to excellence, Prosource has earned recognition locally and nationally in the areas of customer service, workforce engagement, community service, business ethics, and overall company performance. In recent years, Prosource has been named “Outstanding Managed Services Program” and “Dealer of the Year” by imageSource Magazine; has earned the top service ranking from its office equipment manufacturers for 15 consecutive years; has consistently been named an Elite Dealer by ENX Magazine and recognized for world-class service delivery by PROs Elite; and received the distinguished “Award of Excellence,” ranking first out of 350+ Konica Minolta solutions providers.

Brad Cates
President and CEO
Providing an unmatched customer experience is at the heart of everything we do. Our customer loyalty score (NPS) is the number one metric across the business and something we focus on obsessively. The Best of Print & Digital Award is particularly meaningful because it reflects that our efforts to be the trusted technology partner of choice have resonated with our customers. This recognition serves as a benchmark as to why we’re here: to remain entirely focused on our customers and work hard to make an impact on their business every day.
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